After Hours Scooter Repairs Christchurch

At ERide Hub, we understand that emergencies can happen at any time. That's why we offer flexible and reliable after-hours services to cater to your urgent needs. Whether it's a sudden breakdown, an urgent repair, a diagnostic issue or you simply cannot make it to our store during our operational hours, we've got you covered.

Any service provided outside our normal operational hours or public holidays will be covered under our after hours services. For our operational hours, please refer to our Contact us page.

Explore our After-Hours Services

Services Offered After Hours

  • Repairs & Servicing in our store.
  • On site emergency repairs including punctures.
  • Replacement parts (subject to availability).
  • Pick-up and drop off.

Note: Some services may be limited during after-hours.

 

Availability

Our after-hours services are available from our closing time to 10 PM on any given day.

All after-hours services are by appointment or on-call only.

 

How to Reach Us

For after-hours assistance, you can:

  • Call or text: 022 461 5973
  • Email: service@eridehub.co.nz

We aim to respond to all requests within 1 Hour.

 

Service Areas

Our after-hours services are available in the following locations:

  • Christchurch Central
  • Surrounding suburbs (additional charges may apply for travel beyond 10 Kms radius of CBD)

Reference point in CBD: Cathedral Square

Pricing

To provide transparency, here is our after-hours pricing structure:

 

    Service (Weekdays) On Site Our Workshop
    Call-out Fee $79.99 $39.99
    Repair Services Standard rates + 30% surcharge Standard rates + 10% surcharge
    Travel Charge Applicable for locations outside our Service Areas N/A

     

    Service (Weekends & Public Holidays) On Site Our Workshop
    Call-out Fee $119.99 $79.99
    Repair Services Standard rates + 50% surcharge Standard rates + 30% surcharge
    Travel Charge Applicable for locations outside our Service Areas N/A

     

    Note: An estimate will be provided before the work begins. All prices mentioned above are excluding GST.

     

    Booking Process

    Booking after-hours service is easy:

    1. Call or text our after-hours number with the details of your issue.
    2. Provide your location and preferred time.
    3. We'll confirm the availability and provide an estimate.

     

    Customer Support

    We take pride in delivering the same high quality service after hours as we do during regular operational hours. All repairs and services are backed by our standard guarantees and warranties.

     

    Emergency Scenarios We Handle

    Here are a few examples of when you might need our after-hours service:

    • Your electric scooter breaks down unexpectedly including punctures.
    • You need a replacement part urgently.
    • Diagnostic issues that cannot wait until regular business hours.

     

    Safety and Sustainability

    We prioritise safety during all after-hours service calls. Additionally, our commitment to sustainability means that all our work aligns with New Zealand's zero-carbon goals for 2050.

     

    Cancellations or Rescheduling

    If you need to cancel or reschedule your after-hours appointment, please let us know as soon as possible. Cancellation fees may apply if notice is not provided within a reasonable timeframe or no show.